Our Solutions

Tailored for Every Hotel Type

Whether you run a luxury resort or a boutique city hotel, ButlerIQ is designed to scale with your property and enhance every guest touchpoint.

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Luxury Hotels

For properties where every detail matters.

Flagship 5-star chains and lifestyle brands where ButlerIQ amplifies personalisation, elegance, and high-touch service with smart technology.

Boutique Hotels

Unique stays. Distinct experiences. Enhanced with AI.

Design-led, mid-sized hotels focused on individuality. ButlerIQ adds premium polish and convenience without losing the human charm.

Mainstream

Consistent, efficient, and built to scale.

Mid-market franchises that want to modernise and bring a guest experience that delights and engages the customer base.

Independents

Smart service made simple.

For smaller, owner-operated or family-run properties. ButlerIQ helps reduce overhead and offer modern features without complex infrastructure

Features and Benefits

The smart concierge system redefining hotel service by blending cutting-edge AI with seamless guest experiences.

From voice-activated requests to in-room tablet controls, it empowers guests to book services, adjust their environment, and access personalised recommendations—all without lifting the phone.

Behind the scenes, it automates routine service requests, integrates effortlessly with your PMS and third-party platforms, and unlocks upsell opportunities that drive new revenue. Whether you're a luxury brand seeking flawless personalisation or an independent hotel streamlining operations, ButlerIQ delivers 24/7 responsiveness, scalable deployment, and real-time analytics—elevating service, reducing overhead, and future-proofing your guest experience.

Voice-Activated Guest Concierge

What it does:
Guests can request services, information, or amenities using natural language commands via an in-room voice assistant.

Benefits:

Reduces pressure on front desk and concierge teams
Offers 24/7 responsiveness without staffing increases
Enhances the feeling of personalised, high-touch service
Supports multilingual guests with real-time translation

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In-Room Tablet Interface

What it does:
Tablet interface, allowing guests to explore services and make bookings

Benefits:

Elevates brand perception through premium touchpoints
Promotes upsell opportunities (e.g. spa, room service, activities)
Ensures consistent delivery of guest information

Automated Service Requests

What it does:
Common tasks like extra towels, housekeeping, wake-up calls and check-out can be triggered automatically and routed to the right staff system.

Benefits:

Cuts guest wait time drastically
Frees up staff to focus on complex or high-value tasks
Reduces errors or missed requests

Upsell & Marketing Engine

What it does:
Promotes services and experiences through contextual prompts and personalised recommendations.

Benefits:

Increases ancillary revenue from existing guests
Enables targeting by guest type, time of day, or room type
Tracks conversion and engagement for reporting
Encourages on-property spending and repeat bookings

PMS & Third-Party Integration

What it does:
Seamlessly connects with your Property Management System (PMS), booking engines, food delivery, taxi, and third-party experience platforms.

Benefits:

Fits into your current operations — no need to rip and replace
Enables deeper personalisation using guest profile data
Scalable across multi-property estates

Real-Time Analytics & Reporting

What it does:
Dashboard insights into guest interactions, request volumes, staff response times, and service performance.

Benefits:

Gives GMs and Ops teams full visibility
Identifies peak usage times and bottlenecks
Enables continuous improvement and guest satisfaction tracking
Supports informed resourcing and investment decisions

Ready to elevate your guest experience?

Discover how ButlerIQ automates guest requests, reduces overhead, and drives new revenue. Book your personalised walkthrough today.

Our Solutions

Features and Benefits

Voice-Activated Guest Concierge

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In-Room Tablet Interface

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Automated Service Requests

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Upsell & Marketing Engine

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PMS & Third-Party Integration

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Real-Time Analytics & Reporting

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Ready to elevate your guest experience?